Carol Polzin, LPCC

Carol Polzin is a Licensed Professional Clinical Counselor (LPCC) who brings extensive experience serving children, adolescents, adults, and families across community mental health and residential settings. She has worked as a residential owner and therapist at ASA House, later practiced at Eunoia before that program closed, and now operates a private practice from her home. Her work has included supporting older children, adolescents, and adults facing mental illness, developmental disorders, chemical dependency, behavioral challenges, trauma and self-harm, fetal alcohol concerns, and attachment difficulties.

Carol has provided mental health and related services in a variety of settings and finds direct counseling to be her primary passion. She combines practical strategies with a warm, collaborative stance to help people navigate depression, anxiety, relationship and family issues, grief, parenting struggles, eating concerns, bipolar and mood disorders, panic and post-traumatic stress, and other life changes. Her additional focus areas include adoption and foster care, communication and codependency challenges, domestic violence and family problems, fertility and attachment issues, and self-esteem and coping skills.

Originally from various parts of Minnesota, Carol now resides in Gaylord, MN, with her husband and three children. She enjoys travel and the experiences it brings, and remains committed to offering thoughtful, client-centered care to those seeking support.

Approaches That Guide Online Care

Carol integrates Client-Centered Therapy and Cognitive Behavioral Therapy (CBT) alongside Trauma-Focused approaches to tailor online support to each person. Client-Centered Therapy emphasizes empathetic listening and helps people feel heard and understood while they explore personal goals and values - it is often helpful for relationship concerns, self-esteem, and life transitions. Cognitive Behavioral Therapy is a skills-based method that identifies and changes unhelpful thinking and behavior patterns to reduce anxiety, depression, panic, and mood symptoms. Trauma-Focused Therapy centers on understanding and processing traumatic experiences in a paced way to reduce ongoing trauma-related distress and improve coping.

Finding the right approach is part of the therapeutic process and is treated as a collaborative effort. Carol and the client work together to decide which methods best match the client’s needs, goals, and preferences, adapting as progress unfolds so care remains practical and meaningful.

Online therapy options include video calls, phone sessions, live chat, and text-based messaging, offering flexibility for scheduling and access from home or other convenient locations. These formats allow licensed professionals to provide consistent support while fitting therapy into busy lives, supporting continuity of care whether sessions are brief check-ins or longer therapeutic work.