Carolyn Heap, NCPS

Carolyn Heap brings a breadth of experience supporting children, families, couples and adults across local authority and community settings. She focuses on helping people recover from past trauma, manage life changes, and repair or strengthen relationships. Carolyn is skilled in working with couples as a certified couple counsellor and is training to become a Relational Life Therapist, a method used to help couples facing separation or divorce.

She is committed to increasing men’s access to therapy and serves as a counsellor for the LADZ App. Carolyn has worked with couples and families where domestic abuse is a factor and offers support around attachment concerns, communication problems, grief from divorce and separation, and challenges such as guilt, shame, isolation and low self-love. Her practice also addresses stress, anxiety, social phobia, family issues, and questions about life purpose.

Carolyn approaches each person as the expert of their own story and seeks to build on existing strengths to foster resilience, greater wellbeing and clearer direction. She aims to empower clients to take courageous steps toward a more fulfilling life. Carolyn holds NCPS, a professional counselling credential.

Relational and Trauma-Informed Support Online

Carolyn works with relational approaches that focus on how patterns between partners affect connection and conflict. These methods help couples explore communication habits, set boundaries, and repair intimacy when separation or divorce feels possible. She also uses trauma-informed techniques that aim to help people process past hurts and reduce the ways those experiences influence day-to-day functioning. These approaches can be useful for those coping with post-traumatic stress, anxiety, or the lingering effects of difficult relationships.

Attachment-focused work is another area Carolyn integrates into her practice, helping clients understand how early relationship patterns shape current trust, closeness and conflict. Her style is collaborative - she partners with each person to determine which approaches best fit their needs, goals and preferences rather than prescribing a single path.

Online sessions by video call, phone, live chat or text messaging make this work more accessible and flexible. Clients can engage from home or other convenient locations, choose the communication mode that feels most comfortable, and fit therapy into busy schedules while working with licensed professionals and therapists who adapt methods to each person’s situation.