Helana Pennell, BACP

Helana Pennell believes that each person is the expert of their own story and that many inner strengths can be drawn upon to meet life's challenges. She sees reaching out for therapy as an act of courage and offers steady support to help people take those first steps toward a more fulfilling and happier life.

Working in a collaborative and empowering way, Helana aims to bolster clients' confidence in their own capacity for change while providing a compassionate space to explore goals and difficulties. She holds the BACP credential - the British Association for Counselling and Psychotherapy - which is listed among her professional qualifications.

Client-Centered Support and Online Therapy Options

Client-Centered Therapy places the client at the heart of the work, offering a respectful, non-directive space where the therapist listens attentively and reflects back what matters to the client. This approach helps people explore their feelings, identify their own solutions, and build self-trust - it is often helpful for stress, anxiety, relationship concerns, self-esteem, and coping with life changes.

Finding the right therapeutic approach is part of the process, and Helana Pennell collaborates with each client to determine what fits best with their needs, goals, and preferences. She encourages an open conversation about methods and adjusts the way she works based on what helps the client feel most supported.

Online therapy via video calls, phone sessions, live chat, or text-based messaging offers practical flexibility for people balancing work, family, or caregiving responsibilities. These formats make it easier to attend regular sessions, maintain continuity of care, and access support from licensed professionals and therapists without the need to travel.