Kaitlyn Platt, PACFA

Kaitlyn Platt brings over four years of clinical experience supporting young people and adults in both face-to-face and remote settings. She has worked in Australia and the United States, helping people manage self-defeating thoughts, depression, anxiety, and questions about purpose and meaning. Her practice includes in-person sessions as well as video and audio calls to accommodate different needs and circumstances.

Kaitlyn holds a Clinical Counsellor Registration with the Psychotherapy and Counselling Federation of Australia (PACFA), which recognises professional training and standards for counsellors in Australia. She has particular experience addressing parenting challenges and working with people who have experienced trauma. Kaitlyn emphasises the role of self-awareness as a foundation for recognising personal triggers, understanding habitual reactions, and improving communication styles.

Sessions are offered through a trauma-informed and person-centred lens, and she aims to be transparent and genuine in therapeutic work. Kaitlyn strives to build an open environment where thoughts and feelings can be shared without fear of judgment. Her typical working days for Betterhelp are Tuesday, Wednesday and Thursday, and she appreciates patience when messaging occurs outside those days.

Evidence-informed care delivered online

Therapeutic work with Kaitlyn often draws on a trauma-informed approach, which focuses on understanding how past experiences shape current reactions and supports gentle, paced healing for issues such as trauma, post-traumatic stress, and recovery from abuse. Person-centred therapy is also central to her practice - this approach prioritises the individual’s experience, offering empathy and nonjudgmental support so people can explore values, identity, and goals at their own pace. She also uses evidence-based therapeutic techniques, applying methods backed by research to address symptoms of anxiety, depression, panic, and self-defeating thought patterns and to build practical coping skills.

Finding the right approach is part of the therapeutic process. Kaitlyn works collaboratively with each person to identify which methods fit their needs, goals, and preferences, adjusting strategies over time to ensure the work remains relevant and helpful.

Online therapy options include video calls, phone sessions, live chat, and text-based messaging, which offer flexible ways to engage in therapy around work, family, and other commitments. These formats make it easier to maintain continuity of care, access support from different locations within Australia, and choose the mode of communication that feels most comfortable.