Marlene Jenas, BACP

Marlene Jenas is a compassionate, person-centred therapist who supports people seeking clarity when emotions feel confusing or overwhelming. She holds the BACP credential, a professional counselling association in the United Kingdom, and brings an empathic, non-judgmental approach to each session. Many people come to therapy sensing that something is off in their thoughts, body, or feelings but find it hard to name what is happening; Marlene helps create space to explore those experiences at a pace that feels manageable.

Sessions are forty-five minutes long and focus on listening, understanding, and helping clients reconnect with their own sense of self. Marlene offers a calm, accepting environment where individuals can discuss bereavement, loss, life transitions, or other personal struggles without pressure or unsolicited advice. She recognises that starting counselling can feel uncertain and will guide conversations gently so clients feel more at ease over time.

Beginning therapy is framed as an act of self-care, and Marlene aims to walk alongside each person as they work toward greater clarity and emotional well-being. Her approach prioritises respect, empathy, and the client’s own goals throughout the therapeutic process.

Person-Centred Support Through Online Sessions

Client-Centred Therapy, the approach Marlene uses, focuses on creating an accepting, empathetic environment where the client’s own experiences and goals guide the work. This approach involves active listening and reflection rather than directing the conversation, which can help with issues such as anxiety, grief, relationship difficulties, and life changes by allowing clients to explore feelings and make their own meaning.

Finding the right therapeutic approach is part of the journey. Marlene works collaboratively with each person to determine what feels most helpful, adapting the focus and pace according to the client’s needs, goals, and preferences. The process is guided by the client’s priorities and is reviewed together as therapy progresses.

Online therapy options - including video calls, phone sessions, live chat, and text-based messaging - offer flexibility that can fit around work, family, and daily commitments. These formats make it easier to attend sessions from different locations and to choose the communication style that feels most comfortable, while maintaining regular contact with licensed professionals and therapists to support ongoing progress.