Nicola Keenan, BACP

"Stars cannot shine without darkness" by D.H Sidebottom.

Nicola Keenan creates a calm, non-judgemental space where people can explore the pressures and anxieties of everyday life and consider the changes they want to make. With four years of counselling experience, she walks alongside clients as they reflect on their experiences, offering empathetic listening and steady support to help them move toward positive change.

Nicola has training and practical experience in supporting a range of mental health and wellbeing challenges, including anxiety, depression, low self-esteem, post traumatic stress disorder (PTSD), domestic abuse, and sexual, emotional and physical abuse. Her work focuses on helping individuals process difficult events, rebuild confidence and develop coping strategies that suit their circumstances.

She practises person-centred counselling, a non-directive approach founded by Carl Rogers that emphasises empathy, respect and the client’s own capacity to find solutions. Nicola holds the BACP credential - the British Association for Counselling and Psychotherapy - a professional body for counsellors and psychotherapists in the United Kingdom. Her aim is to provide an empathetic environment in which clients feel supported to identify their goals and make meaningful changes.

Client-Centered Care and Flexible Online Sessions

Nicola practises client-centred therapy, an approach that places the person seeking help at the centre of the process. This method focuses on understanding each individual's experience through empathic listening and non-judgemental support, helping with issues such as anxiety, low self-esteem and the emotional impact of trauma.

She also works from the principles of person-centred counselling, offering a non-directive framework that encourages clients to explore their own solutions and personal strengths. This way of working is suited to people who want an empowering, collaborative form of therapy rather than a therapist-led model.

Finding the right therapeutic approach is part of the process, and Nicola will work together with each client to identify what fits best with their needs, goals and preferences. That collaboration helps shape the pace and focus of sessions so the therapy feels relevant and practical.

Online formats - including video calls, phone sessions, live chat and text-based messaging - make it easier to fit therapy into busy lives and to access support from different locations. These options provide flexibility in scheduling and the ability to choose the communication style that feels most comfortable, while still working with licensed professionals and therapists who can guide the process.