Raphaella Heaven, BACP

Raphaella Heaven is a licensed therapist in the United Kingdom with five years of professional experience supporting adults, children and young people. She approaches each person with respect, sensitivity and compassion, tailoring conversations and treatment plans to meet individual needs and circumstances. Raphaella has worked with people facing loneliness, stress, depression, anxiety, relationship difficulties, grief and loss, trauma and parenting challenges, bringing practical and creative tools to therapy to help clients process and move forward.

Her practice draws on an integrated humanistic approach that places the client at the centre of care and values the whole person. She also uses creative methods such as pictures, music and timelines to explore feelings and memories in nonverbal ways. Clients are invited to bring paper and coloured pencils or felt tip pens to sessions to support those creative exercises.

Raphaella is a member of the British Association for Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the UK. She aims to empower people to take courageous steps toward a more fulfilling and happier life, offering steady support and hope throughout the therapeutic journey.

Client-Centered Care and Online Therapy Options

Raphaella practices Client-Centered Therapy, a person-focused approach that emphasizes empathy, active listening and acceptance. This method helps clients explore their feelings at their own pace and is often useful for stress, anxiety, relationship concerns and life transitions.

She also uses an integrated humanistic and creative approach, incorporating tools like pictures, music and timelines to access emotions that can be hard to put into words. These creative techniques can support work on grief, trauma, parenting challenges and self-exploration.

Finding the right approach is part of the therapeutic process. Raphaella works collaboratively with each client to identify which methods best suit their needs, goals and preferences, adjusting the plan as the work progresses.

Online therapy with Raphaella is offered via video calls, phone sessions, live chat and text-based messaging, giving flexibility to fit sessions around daily life. These options make therapy more accessible for people with busy schedules, mobility limits or those who prefer remote sessions, while allowing ongoing connection with a licensed professional from the comfort of their chosen space.