Susan Frey, LPC

Susan Frey is a Licensed Professional Counselor (LPC), a credential that indicates formal training and state licensure to provide clinical counseling. She has served as a therapist for over 16 years and holds a master’s degree in counseling psychology from Seton Hall University as well as a Bachelor of Science from York College of Pennsylvania.

Her decision to change careers followed a sudden disruption in her own life, a turning point that informed her commitment to helping others navigate significant transitions. Over the course of her practice she has worked with people facing addictions, anxiety, depression, stress, grief, bipolar disorder, and anger management, among other concerns.

Susan most often employs cognitive behavioral therapy, using structured techniques to help clients identify and modify unhelpful thoughts and behaviors. She also draws on short-term solution-focused therapy or acceptance and commitment therapy (ACT) when a client’s needs suggest those approaches would be more effective. Central to her work is a focus on clients’ goals and on practical steps that support a more fulfilling, satisfying life. She aims to collaborate with each person to build skills and strategies that move them toward the outcomes they want.

Therapeutic Approaches and Online Care

Susan Frey commonly uses cognitive behavioral therapy (CBT), a practical approach that helps people identify unhelpful thinking patterns and develop concrete strategies to change behaviors and improve mood. CBT is often used for anxiety, depression, stress, and many day-to-day challenges.

She also integrates acceptance and commitment therapy (ACT), which encourages clients to accept difficult feelings while clarifying personal values and committing to actions that move them forward. ACT can be useful for people dealing with persistent emotional pain or major life changes.

Finding the right approach is treated as a collaborative process. The therapist works with each client to assess needs, goals, and preferences, and then tailors methods or combines techniques so the approach fits the individual rather than forcing a single model.

Online therapy offers flexibility and accessibility through video calls, phone sessions, live chat, or text-based messaging. These options make it easier to schedule sessions around work, caregiving, or mobility concerns and help maintain continuity of care when in-person meetings are impractical. Licensed professionals can adapt evidence-based techniques to these formats to support progress over time.