Yolanda Frost, BACP

Yolanda Frost is a BACP-registered counsellor practising in the United Kingdom who brings a calm, empathic presence to her work. With four years of clinical experience, she supports people through grief and loss, anxiety, relationship challenges, and the practical difficulties that can erode everyday quality of life. She favours a person-centred, experiential approach that pays attention to thoughts, emotions, senses, and bodily sensations - an approach she finds especially helpful for clients whose anxiety affects nervous system regulation and day-to-day coping.

Her background includes several years of hospice counselling, where she worked with patients and families facing terminal diagnoses and bereavement. That experience has informed her understanding of complex grief, family dynamics, and the intense emotions that can follow the death of a significant person. She aims to create a non-judgmental, caring space where people can explore what is holding them back and work toward greater resilience and understanding.

Yolanda maintains regular professional development and supervision in line with professional ethics. Her training includes somatic approaches for complex trauma, sensorimotor perspectives, grief work, internal family systems, and cognitive behavioural techniques. She currently offers sessions via live chat and asynchronous messaging, keeps a recurring schedule suited to early risers, and aims to respond to inbox messages within 24 hours. She is willing to share resources, discusses goals and the likely course of work up front, and often recommends reviewing progress after four to six sessions. If someone needs immediate emergency help, she directs them to local crisis services such as Samaritans on 116 123 or to call 999.

Therapeutic approaches and online care with Yolanda Frost

Yolanda draws on client-centred therapy to place the person and their experience at the heart of the work. This approach emphasises empathy, active listening, and the client’s own priorities to help people explore emotions and make sense of personal challenges. Attachment-based therapy is used to examine how early relationships influence current patterns - it can help with intimacy issues, abandonment concerns, and relational difficulties by exploring relational needs and repair. Cognitive Behavioral Therapy, or CBT, provides practical strategies to identify and shift unhelpful thinking and behaviour patterns and is often useful for anxiety, mood concerns, and coping with life changes.

Finding the right approach is presented as a collaborative process. Yolanda discusses options with each person, considers their goals and preferences, and adapts methods over time so the work feels relevant and manageable. The therapist and client decide together what to try and when to review progress.

Online therapy offers flexibility in how sessions happen - by video, phone, live chat, or text messaging - allowing people to fit support into busy lives or access help from their own surroundings. These formats make it easier to maintain continuity of care, try different communication styles, and work with a licensed professional in a way that suits daily routines.