Charlotte McKenna, BACP

Charlotte McKenna creates a compassionate, non-judgmental space where people can explore thoughts, feelings, and life challenges at a pace that feels right for them. She centers each person’s individual experience and strengths, working alongside clients to encourage clarity, healing, and personal growth.

As a BACP-registered counsellor (British Association for Counselling and Psychotherapy), she practices in a person-centered way that places the client at the heart of therapy. Charlotte approaches each session with empathy and respect, believing that clients are the experts in their own lives and that the therapeutic relationship is a collaborative journey.

She has experience supporting adults with a range of concerns, including anxiety, grief, low self-esteem, relationship difficulties, and general feelings of being stuck. Sessions focus on the client’s unique needs, values, and goals, with an emphasis on building trust and mutual respect so people feel heard and valued throughout their work together.

Client-centered and trauma-informed approaches for online therapy

Charlotte uses client-centered therapy to place each person’s perspective and choices at the centre of the therapeutic work. This approach emphasizes empathy, active listening, and supporting clients to identify their own goals and solutions, which can be helpful for issues like low self-esteem, relationship difficulties, and coping with life changes.

Charlotte also draws on trauma-focused therapy when past traumatic events are affecting day-to-day functioning. This approach helps people process difficult experiences and develop practical strategies to reduce the impact of trauma symptoms on their lives.

Finding the right approach is part of the therapeutic process, and Charlotte works collaboratively with clients to determine what best fits their needs, goals, and preferences. She adapts methods over time as progress unfolds and as priorities change.

Online therapy with Charlotte is available by video calls, phone sessions, live chat, or text-based messaging, offering flexibility for different schedules and communication styles. These options make it easier to access licensed professionals from home, during work breaks, or while managing family commitments, supporting consistent and convenient care.