Hayley Moran, BACP

Hayley Moran is a qualified counsellor and a member of the British Association for Counselling and Psychotherapy (BACP), which indicates recognized professional training and ethical standards. She has six years of direct clinical experience working with clients and more than 20 years supporting people of all ages in higher education settings.

Hayley provides counselling for adults and young people through a range of organisational services. Her background includes roles as a university counsellor supporting both staff and students, work as a school and college counsellor, and clinical experience within an NHS-linked service delivering counselling and cognitive behavioural therapy for young people and adults.

She has supported people with a wide spectrum of concerns, including anxiety, depression, stress, relationship and family issues, parenting challenges, trauma and abuse, grief and bereavement, sleep difficulties, anger, self-esteem, career transitions, bipolar and other mood disorders, addictions, and coping with life changes. Additional focus areas include attachment issues, blended family dynamics, caregiver stress, divorce and separation, guilt and shame, isolation and loneliness, life purpose, midlife transitions, post-traumatic stress, seasonal affective disorder, self-love, women’s issues, and workplace difficulties.

Hayley draws on person-centred principles alongside cognitive behavioural and solution-focused methods, adapting her approach to fit each person’s unique needs. She aims to help clients explore and clarify thoughts and feelings, build self-awareness, and identify practical steps forward. Taking the first step toward change can be challenging, and Hayley offers steady professional support throughout that process.

Therapeutic Approaches for Online Support

Hayley uses client-centred work to create a respectful, non-judgemental space where the client’s own experiences and goals guide the sessions; this approach helps people build self-awareness, confidence, and clarity about what matters to them. Cognitive Behavioral Therapy - or CBT - is used to identify and gently challenge unhelpful thought patterns and behaviours, offering practical strategies for issues like anxiety, low mood, and stress. Solution-Focused Therapy concentrates on present strengths and achievable steps, helping clients move toward specific goals when they need focused, outcome-oriented support.

Finding the right approach is a collaborative process. Hayley will work with each person to explore which methods best match their needs, goals, and preferences, and she will adapt techniques as therapy progresses to ensure the best possible fit.

Online therapy via video calls, phone sessions, live chat, or text-based messaging offers flexibility for busy lives, allowing people to access consistent support from home or work. These options can make it easier to fit therapy into daily routines, maintain momentum between sessions, and access help when in-person appointments are difficult to arrange.