Heather Prime, BACP

Heather Prime is a person-centred counsellor with a strong academic foundation and practical experience supporting adults and young people. She holds an MSc in Counselling and Psychotherapy and a BSc in Psychology with a Counselling Psychology focus, and she has completed a certificate in online and telephone counselling. Heather is a member of the British Association for Counselling and Psychotherapy (BACP) and the British Psychological Society (BPS), and she began her training in 2015.

Heather has worked for multiple charities in Worcestershire and more recently relocated to Kent, where she has balanced a private practice with work in a local secondary school. Over the course of her six years in practice, she has supported people facing a wide range of concerns including anxiety, depression, suicidal ideation, eating disorders, bereavement, relationship and family difficulties, self-esteem issues, financial stress, OCD, ADHD, autism spectrum conditions, pregnancy loss and more. She also offers support for addictions, intimacy-related and LGBT issues, parenting and career challenges, and has additional focus on gender dysphoria and obsessive-compulsive patterns.

Heather describes her work as person-centred, believing that people have the capacity to find the solutions that suit them best. She offers a facilitative, non-judgemental therapeutic relationship and can incorporate creative ways of working when appropriate. Heather continues to develop her practice through regular training and professional development events.

Person-centred care and flexible online therapy

Heather practises person-centred counselling, an approach that places the client at the centre of the therapeutic process. In this way she prioritises empathy, active listening and support to help clients access their own resources for change - an approach often used for issues like low self-esteem, relationship difficulties and general life changes.

Heather also offers bereavement-informed support and practical approaches for coping with loss and grief. These methods focus on helping people make sense of painful experiences, process emotions at a manageable pace and find ways to adjust to new circumstances. Additionally, she can incorporate creative ways of working when appropriate, using expressive techniques to help explore feelings that are difficult to put into words.

Finding the right approach is a collaborative process. Heather will work with each client to identify which methods align with their needs, goals and preferences, adapting the way she works as therapy progresses. Online therapy offers practical flexibility - video calls, phone sessions, live chat and text-based messaging make it easier to fit therapy around work, family and mobility constraints. These options increase accessibility and allow clients to engage with therapy in the format that feels most comfortable for them.