Heidi Arntzen, AASW

Heidi Arntzen is a qualified social worker and counsellor based in Australia who offers calm, down-to-earth support for adults navigating stress, anxiety, addiction, grief, trauma, and depression. With six years of clinical experience, she blends practical strategies with empathetic listening to help people make sustainable changes in their lives.

Heidi works from a person-centred, strengths-based, and trauma-informed framework, combining emotional support with tools that can be used in everyday situations. She draws on evidence-informed methods such as motivational interviewing and CBT-informed strategies to help clients build insight, strengthen coping skills, and move toward meaningful wellbeing. Her credential AASW indicates membership in the Australian Association of Social Workers and reflects her professional training as a social worker.

Much of Heidi's work supports adults across mental health and alcohol and other drug settings, including harm reduction and recovery-focused work. She often supports people who have spent long periods caring for others and who are ready to focus on their own needs. Together with each person she explores what feels overwhelming or stuck and develops practical approaches that fit their life and values.

Alongside professional experience, Heidi brings personal lived experience supporting a loved one through significant mental health challenges and navigating breast cancer. She aims to create a warm, non-judgemental space where people can feel heard and work at a pace that suits them.