Jacqueline Isles, BACP

Jacqueline Isles is a BACP registered counsellor with an MA in counselling who specialises in marriage and family work. She supports adults, children, couples and whole families, offering both short-term and longer-term therapy tailored to each person or group she sees. Jacqueline is also qualified to deliver parenting programmes, including Webster Stratton Incredible Years and Enhancing Adoptive Parenting, which she uses to strengthen parenting skills and family relationships.

Working in a non-directive, client-led way, she follows the individual’s lead and treats each person as the expert in their own life. Her approach is rooted in providing a professional, non-judgemental space where people can explore sources of distress and begin to untangle issues from the past that may be affecting current relationships with partners, friends or family members.

Jacqueline aims to offer compassionate therapeutic support to help people carry less of their burden and move toward clearer coping and understanding. She frames her role as a guide in that process, helping clients navigate difficult emotions and practical challenges so they can make meaningful changes in their lives.

Therapeutic Approaches and Flexible Online Care

Jacqueline draws on Client-Centered Therapy, which focuses on providing empathic listening and unconditional positive regard so individuals can explore feelings and make their own choices. This approach is helpful for people dealing with stress, anxiety, self-esteem issues and relationship concerns because it prioritises the client’s perspective and pace.

She also uses Psychodynamic Therapy to explore how past experiences and unconscious patterns may influence current behaviour and relationships. This approach can support people working through long-standing issues such as grief, trauma, family dynamics and recurring emotional themes.

Finding the right therapeutic approach is part of the process and Jacqueline treats it as a collaborative effort. She works with clients to identify which methods fit their needs, goals and preferences, and adapts the work as therapy progresses.

Online therapy with Jacqueline is offered via video calls, phone sessions, live chat and text-based messaging to provide greater flexibility and access. These options make it easier to fit sessions into a busy life, maintain continuity when circumstances change, and choose a format that feels most comfortable for the individual seeking support.