Paulette Shelley, BACP

Paulette Shelley is a Registered BACP therapist and a qualified integrative counsellor based in the United Kingdom who offers online counselling to individuals seeking support for a range of emotional and relational difficulties. She practices from a person-centred foundation, creating an empathetic and non-judgmental environment in which clients can explore their feelings and life experiences. Paulette emphasises respect, sensitivity, and compassion, supporting people as they work through anxiety, depression, relationship challenges, anger, and trauma.

Paulette helps clients trace the origins of difficult emotions and identify patterns or behaviours that may be holding them back. Rather than giving direct advice, she guides clients to discover their own insights and resources, fostering greater self-understanding and healthier ways of relating to others. Her flexible approach accommodates both short-term concerns and longer-term therapeutic work, adapting as each person’s needs evolve.

She specialises in relationship issues, trauma and abuse, anger, self-esteem difficulties, and depression, and also works with related concerns such as attachment issues, domestic violence, addiction, grief and loss, obsessional behaviours, panic, self-harm, and questions of life purpose and self-love. As a member of the British Association for Counselling and Psychotherapy (BACP), Paulette brings a professional framework alongside a warm, collaborative style to help clients move toward more fulfilling and balanced lives.

Applying Client-Centred and CBT Through Online Therapy

Client-Centred Therapy, as used by Paulette, focuses on creating a respectful and empathetic space where the client’s own experience guides the work. This approach helps people explore feelings, build self-awareness, and strengthen self-acceptance, which can be especially helpful for issues like low self-esteem, grief, and relationship difficulties.

Cognitive Behavioral Therapy (CBT) involves identifying patterns of thinking and behaviour that contribute to distress and developing practical strategies to shift those patterns. CBT can be effective for managing anxiety, depression, panic, and some trauma-related symptoms by teaching skills for coping and problem solving.

Finding the best approach is part of the therapeutic process. Paulette works collaboratively with clients to determine which methods fit their needs, goals, and preferences, and she can blend person-centred work with CBT techniques as appropriate. This collaborative process helps tailor sessions to each individual.

Online therapy with Paulette is offered via video calls, phone sessions, live chat, or text-based messaging, allowing flexibility in how and when people access support. These options make it easier to fit therapy into busy lives, to maintain continuity when travel or relocation occurs, and to choose a format that feels most comfortable for the client. Licensed professionals can use these methods to deliver effective, accessible care that aligns with a client’s routine and needs.