Susan Christoffelsz, ACA

Susan Christoffelsz is a registered counsellor based in Victoria, Australia, with ten years of private practice experience and a background in teaching. She holds a masters degree in counselling from Monash University and has completed further postgraduate study in grief, loss and trauma. Her professional credential of ACA indicates a recognised counselling qualification and membership in a counselling association.

Susan focuses on supporting women who are experiencing stress, anxiety, burnout and bereavement, and she works with clients navigating major life changes such as separation, caregiving challenges, or shifts in identity and purpose. She helps people who feel overwhelmed, stuck, or unsure how to set boundaries without encountering shame or guilt.

In sessions she combines practical strategies with body-based tools designed to calm the nervous system so clients can feel clearer, calmer and more in control. Her counselling style is warm, non-judgmental and grounded in real life experience. She draws on specialist training in grief and trauma to offer compassionate support through loss and transition, meeting clients where they are and helping them move forward without having to do it alone.

Evidence-Based Techniques and Online Support

Susan uses practical, evidence-based techniques that are easy to apply in daily life. She teaches skills-focused strategies that help manage stress and anxiety through clear steps and problem-solving approaches, useful for clients facing overwhelm or burnout. She also integrates body-based tools that gently calm the nervous system - simple breathwork, grounding exercises and mindful movement to reduce tension and improve emotional regulation. With specialist training in grief and trauma, Susan offers grief-informed support that helps people process loss and navigate the changing emotions that follow significant life events.

Finding the right approach is part of the therapeutic journey, and Susan works collaboratively with each person to identify what fits best with their needs, goals and preferences. She adapts techniques over time so interventions remain practical and relevant to the client’s situation.

Online therapy with Susan is offered via video calls, phone sessions, live chat and text-based messaging, providing flexibility for different schedules and comfort levels. These options make it easier to access therapy from home or while balancing caregiving, work and other commitments, and allow ongoing support even when life circumstances make in-person meetings difficult.