Susan Robb, BACP

Susan Robb is a compassionate, person-centred counsellor who creates a calm and respectful space for people to explore their thoughts and feelings. She places the relationship with each client at the centre of her work, offering a warm and non-judgmental presence that supports people to move at a pace that feels right for them.

Susan draws on a range of therapeutic modalities to tailor sessions to each individual rather than applying a one-size-fits-all method. She aims to help clients express themselves, make sense of difficult experiences, and develop practical ways of coping with life’s challenges. Every meeting is shaped around the client’s needs, priorities, and preferred ways of working.

Her professional background includes practice in schools, charities, and private practice, which has given her a broad understanding of the different pressures people face. She recognises the courage involved in reaching out for support and offers steady, attentive guidance throughout the therapeutic journey. If someone would like to learn more or arrange an appointment, Susan welcomes enquiries and is available to discuss next steps.

Person-centred and Coaching Approaches for Online Support

Person-centred therapy focuses on creating an accepting, empathetic environment in which clients feel heard and understood. This approach helps people explore feelings, clarify values, and build self-awareness at their own pace, which can be useful for stress, anxiety, relationship concerns, and life transitions.

Coaching techniques complement counselling by encouraging practical goal setting and action-oriented steps to address everyday challenges such as career decisions, coping strategies, or behaviour change. These techniques help translate insights from therapy into concrete plans and incremental progress.

Finding the right mix of approaches is part of the therapeutic process. Susan works collaboratively with clients to identify what fits best for their needs, goals, and preferences, adjusting methods over time as progress and priorities evolve.

Online therapy offers flexible access to licensed professionals through video calls, phone sessions, live chat, or text-based messaging. This flexibility can make it easier to fit sessions into busy schedules, maintain continuity during life changes, and choose the communication style that feels most comfortable, while still benefiting from structured, evidence-informed support.