MM Minds on the Edge

The therapy listings are provided by BetterHelp and we will earn a commission if you use our link - at no cost to you.

Caroline Ouma

PACFA

Caroline Ouma, PACFA

Therapist in Australia

Caroline is a PACFA therapist in Australia.

  • 13+ years of experience
  • Focus areas include Stress, Anxiety, Grief
Start with Caroline

See availability and next steps on BetterHelp.

About Caroline

Caroline Ouma brings 13 years of clinical experience to people navigating major life transitions, grief, stress, anxiety, and challenges with self-esteem and depression. She creates a therapy space that honors the complexity of living between cultures, acknowledging the practical and emotional toll of moving across borders or balancing the expectations of heritage with present-day life.

Having lived and worked in both Kenya and Australia, Caroline understands the particular pressures faced by immigrants, expats, and anyone negotiating multiple cultural identities. She offers culturally attuned care and can work in English or Swahili to ensure conversations can happen in the language that feels most natural.

Grounded in evidence-based therapeutic techniques, Caroline uses Cognitive Behavioural Therapy - a practical approach that helps people identify and change unhelpful thinking and behaviour patterns - alongside Compassion Focused Therapy, which cultivates self-kindness and emotional regulation. Her work is informed by a trauma-aware perspective, with the aim of building insight, strengthening resilience, and helping clients reconnect with a sense of direction and wellbeing.

Caroline holds PACFA - the Psychotherapy and Counselling Federation of Australia - and blends clinical rigour with a warm, compassionate manner. She works with a wide range of issues including attachment and abandonment concerns, body image, family of origin and relationship difficulties, fertility and fatherhood issues, codependency, and coping with life changes, offering practical tools and collaborative support to help clients move forward.

Evidence-Based Approaches and Online Therapeutic Support

Caroline uses Cognitive Behavioural Therapy to help people notice and change unhelpful thoughts and behaviours, which is particularly useful for anxiety, depression, and stress. She also employs Compassion Focused Therapy to build self-kindness and emotional regulation, supporting those who struggle with shame, self-criticism, or complex emotional responses. Both approaches are applied with a trauma-aware perspective to respect how past experiences shape current patterns.

Choosing the right therapeutic approach is part of the collaborative work. Caroline partners with each person to explore goals, preferences, and practical needs, adjusting techniques over time so the plan fits the individual rather than forcing a single method.

Online therapy offers practical flexibility - sessions can take place by video call or phone when face-to-face is not possible, and live chat or text-based messaging provide options for people who prefer written communication or need shorter, more frequent check-ins. These modalities make it easier to maintain continuity of care around busy schedules, geographic constraints, and life transitions, while still engaging with licensed professionals and evidence-based treatment.

Frequently asked questions

How much experience does Caroline Ouma have?

Caroline Ouma has 13 years of professional experience.

Is Caroline Ouma a licensed therapist?

Yes. She holds PACFA - Psychotherapy and Counselling Federation of Australia.

In which languages does Caroline Ouma provide therapy?

She provides therapy in English and Swahili.

Where is Caroline Ouma located?

She is located in Australia.

How can I work with Caroline Ouma as my therapist?

You can work with Caroline Ouma through video calls, phone sessions, live chat, or text-based messaging.

Does Caroline Ouma work with international clients?

No. Caroline Ouma does not currently work with international clients.

How much does therapy with Caroline Ouma cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be canceled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session by phone, video call, live chat, or in-app messaging.

Areas of expertise

Experience

13+ years

Credentials

See below

Languages

English, Swahili

Ready to start with Caroline?

See availability and next steps on BetterHelp.

Start with Caroline ->
Start with Caroline