Emma Marshall, BACP

Emma Marshall is a warm, empathetic and approachable therapist who brings 12 years of experience supporting people through anxiety, depression, loss, trauma and abuse, chronic illness and disability, and neurodiversity-related challenges. She has worked with parents and young people, offering practical and compassionate support tailored to each person's situation. Emma pays attention to the connections that run through a person's life - the links to oneself and to others - and believes that with time and space many people can find ways to heal and to feel more whole again. She sees her role as walking alongside clients rather than directing them, offering steady support as they navigate change and difficult feelings. Taking the first steps into therapy can feel daunting, and Emma aims to make that process as gentle and accessible as possible. She is accredited with the BACP, which is the main professional association for counselling and psychotherapy in the United Kingdom, and she draws on evidence-based therapeutic techniques to inform her work.

Evidence-based techniques and online therapy options

Emma uses evidence-based therapeutic techniques that focus on understanding how thoughts, feelings and behaviours interact to affect wellbeing. These approaches help people identify patterns, develop coping strategies and make practical changes to reduce symptoms of anxiety, depression and stress.

She also employs trauma-informed ways of working that prioritise safety, pacing and emotional processing for those who have experienced abuse, loss or other traumatic events. This kind of work can support recovery from painful memories and help rebuild a sense of self and trust in relationships.

Choosing the right approach is a collaborative process. Emma works together with clients to explore goals, preferences and what feels most helpful, adjusting methods as therapy progresses so the work fits each person’s needs.

Online therapy with Emma is available via video calls, phone sessions, live chat and text-based messaging, offering flexibility for people balancing work, family or health demands. These options make it easier to attend sessions from home or another convenient location and can help maintain continuity of care when life is busy or changing.