Florbela Santos, BACP

Florbela Santos is a UK-licensed therapist with 13 years of professional experience who supports people navigating stress, anxiety, relationship challenges, family conflicts (not couples therapy), and trauma and abuse. She approaches each person with respect, sensitivity, and compassion, shaping conversations and treatment plans around the unique concerns and circumstances presented. She emphasizes a collaborative process that adapts to individual needs, combining practical coping strategies with deeper exploration when useful.

Florbela understands that beginning therapy can require courage and acknowledges the effort it takes to reach out for support. She holds BACP, the British Association for Counselling and Psychotherapy, and brings steady, client-focused care to each session. Her practice aims to help clients develop clearer self-understanding, stronger coping skills, and more constructive ways of relating to themselves and others.

Whether addressing acute difficulties or longer-term patterns, Florbela offers a tailored, compassionate approach that centers the client’s goals. She works to create a conversational space where progress is paced to each person’s readiness and where practical steps and personal insight are balanced to support meaningful change.

Therapeutic Approaches for Online Support

Client-centered therapy focuses on the person’s own perspective, offering empathetic listening and support to help clients explore their feelings and make choices aligned with their values. This approach is often helpful for relationship concerns, self-esteem issues, and navigating life changes.

Mindfulness therapy teaches simple practices to increase present-moment awareness and reduce reactivity to difficult thoughts and sensations. It can be useful for managing stress, anxiety, and sleep or eating-related struggles by strengthening coping skills and emotional regulation.

Psychodynamic therapy explores patterns that arise from past experiences and relationships, helping clients understand how earlier dynamics influence current feelings and behaviors. This work can be particularly relevant for attachment issues, family-of-origin themes, and persistent interpersonal difficulties.

Finding the right approach is part of the therapeutic process. Florbela will collaborate with each person to identify which methods fit best with their goals, needs, and preferences, and adjust the plan as progress unfolds.

Online therapy with Florbela is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility to fit different schedules and lifestyles. These options make it easier to access licensed professionals from various locations and maintain continuity of care when in-person meetings are not possible.