Francesca Dolan Wills, BACP

Francesca Dolan Wills is a UK-licensed therapist with six years of professional experience supporting people through grief, anxiety, stress, life transitions and a range of family and career challenges. She holds BACP membership - the British Association for Counselling and Psychotherapy - and brings a background that combines clinical work with practical employment coaching.

Her experience includes roles at a local hospice, a pregnancy loss charity and other community organisations, and more recently work with larger UK services such as the NHS and police, offering support to employees. Before qualifying as a therapist she spent eight years as a work and employment coach for the UK government, and since June 2023 she has worked in private practice alongside roles with a cancer youth charity and employee assistance programmes.

These varied settings have given Francesca experience supporting people from diverse religious and cultural backgrounds, and working with issues such as infertility and pregnancy loss, family difficulties, coping with life changes, career uncertainty and trauma. She aims to create an open, nonjudgmental space where thoughts and feelings can be explored. Francesca recognises that starting therapy takes courage and supports clients through those early steps toward change.

Approaches Francesca Uses and How Online Therapy Helps

Francesca draws on client-centered therapy, which prioritises the client’s own experience and uses empathic listening to help people build self-awareness and confidence - useful for self-esteem, life changes and grief. She also uses Emotionally-Focused Therapy (EFT) to help clients and couples understand and rework emotional patterns and attachment needs, which can be particularly helpful for relationship, intimacy and family difficulties. Mindfulness therapy is incorporated to teach simple present-moment awareness techniques that can reduce stress and support coping with anxiety, chronic illness or ongoing pain.

Finding the right approach is part of the therapeutic journey, and Francesca works collaboratively with each person to decide what fits best based on their needs, goals and preferences. She reviews progress and adapts methods so therapy remains aligned with what the client hopes to achieve.

Online sessions offer practical flexibility - clients can meet by video call or phone, or use live chat and text-based messaging when that suits their schedule. These options make it easier to access consistent support from licensed professionals and therapists regardless of location, while allowing appointments to fit around work, family and other commitments.