Helen Marshall, NCPS

Helen Marshall is a UK-based therapist with three years of professional experience who works with people facing addictions, LGBTQ+ related concerns, trauma and abuse, and grief and loss. She holds an NCPS credential, a recognised professional counselling credential in the United Kingdom that reflects formal training and clinical preparation.

Helen approaches each person with respect, sensitivity, and compassion, shaping conversations and treatment plans around individual needs rather than a one-size-fits-all model. She focuses on creating a supportive environment where clients can explore the patterns, emotions, and life events that interfere with wellbeing, while developing practical coping strategies and pathways toward recovery.

Recognising that seeking help requires courage, Helen aims to empower clients as active participants in change. She collaborates to identify goals and adapts therapeutic work to match each person’s pace and priorities. Her practice emphasises tailored care and steady support for those ready to move toward a more fulfilling and resilient life.

Therapeutic approaches and online care

Helen Marshall uses evidence-informed approaches to guide online work with clients. Attachment-Based Therapy looks at how early relationships influence current patterns of connection and emotional safety; it helps people address attachment issues, relationship difficulties, and the impact of early losses. Client-Centered Therapy emphasizes empathic listening and collaboration, allowing clients to lead conversations while the therapist reflects and supports self-directed growth; this approach is useful for building self-esteem, processing grief, and exploring identity. Cognitive Behavioral Therapy, or CBT, focuses on identifying and changing unhelpful thinking and behavior patterns to reduce symptoms and improve daily functioning, and it is often applied to anxiety, addiction-related coping, and post-traumatic stress.

Choosing the right approach is part of the therapeutic process, and Helen works collaboratively with clients to determine which methods fit their needs, goals, and preferences. She tailors the plan over time, combining techniques as appropriate to support progress.

Online therapy offers flexibility for busy lives and varied circumstances. Through video calls, phone sessions, live chat, or text-based messaging, clients can access licensed professionals and therapists from home or other convenient locations. These options make it easier to maintain continuity of care, schedule sessions around commitments, and choose the communication style that feels most comfortable.