Shamiso Mazaiwana, BACP

Shamiso Mazaiwana offers practical counselling and supportive care for people facing a range of mental health challenges, working in ways that suit each person - in-person, by phone, or through video sessions. She has experience supporting people with anxiety, depression, stress, bereavement and loss, relationship difficulties, pregnancy complications, hoarding disorder, and obsessive-compulsive disorder, and tailors her approach to the issues presented.

With a BACP credential - the abbreviation for the British Association for Counselling and Psychotherapy - Shamiso brings a professional framework to her work while maintaining a warm, approachable manner. Her practice focuses on listening closely, helping clients make sense of what they are experiencing, and collaborating on steps toward better coping and clearer decision making. Whether the concern is a recent loss, ongoing anxiety, a relationship strain, or a pattern of compulsive behaviour, she aims to create a safe space for exploration and gradual change.

Shamiso adapts session format and pace to each person, combining empathy with practical techniques so that therapy fits into everyday life and addresses the specific problems clients bring to the room.

Approaches and Online Support for Everyday Challenges

Shamiso uses client-centered therapy to create a respectful, nonjudgmental environment where the client’s own goals and experiences guide the work. This approach helps people build self-understanding and confidence, and is often helpful for relationship issues, grief, and self-esteem concerns.

She also draws on cognitive behavioral therapy (CBT) to identify and adjust unhelpful thinking and behaviour patterns. CBT is practical and goal-oriented, and can be effective for addressing anxiety, depression, stress, and compulsive behaviours by teaching coping skills and new ways of responding to difficult situations.

Motivational interviewing is another tool she uses to support change when people feel stuck or uncertain. This collaborative, strength-based method helps clients explore ambivalence and find their own reasons for making changes, which can be useful for issues like caregiving stress, commitment difficulties, or lifestyle shifts.

Finding the right approach is part of the therapeutic process. Shamiso works collaboratively with each person to identify which methods best match their needs, goals, and preferences, and she adjusts the plan as progress is made.

Online therapy with Shamiso is offered by licensed professionals via video calls, phone sessions, live chat, or text-based messaging. These options provide flexibility for people with busy schedules, those in different locations, or anyone who prefers remote contact, making consistent access to support more manageable.