Simone Mack, LMHC

Simone Mack is a Licensed Mental Health Counselor (LMHC) practicing in Florida who brings 15 years of experience to her work with individuals and families. She earned a Master in Mental Health Counseling from Nova Southeastern University and a Bachelor of Science in Psychology from Florida International University in Miami. As an LMHC she is trained and authorized to provide professional mental health counseling, and she is also in the process of becoming a Certified Gambling Addictions Therapist.

Simone has extensive experience supporting people facing addiction, depression, anxiety, stress, trauma and abuse, and relationship or marital challenges. Her practice also includes work with grief and loss, bipolar disorder, self-esteem and intimacy issues, parenting and family concerns, eating and process addictions, LGBT clients, and challenges related to prejudice and discrimination. She has familiarity with personality disorder traits and works with compulsive behaviors, phobias, infidelity, and other intimacy-related concerns.

Her therapeutic style is warm and compassionate, with a steady, gentle firmness when needed. Simone emphasizes present-focused strategies, helping clients identify what they can control and develop healthier ways to manage feelings and situations. She encourages insight, resilience, and empowerment so people can move toward balance and greater well-being.

For clients new to online counseling, Simone recommends an initial live session - ideally a 30-minute live chat - to begin building the therapeutic relationship. After that introduction she typically suggests at least one live session per week and timely responses to in-app messages, tailoring the frequency and format to each clientâs needs and availability.

Therapeutic Approaches and Online Care

Simone draws on evidence-informed approaches to guide online work with clients. Acceptance and Commitment Therapy (ACT) helps clients clarify their values and take practical steps toward a meaningful life while learning to accept difficult thoughts and feelings rather than avoid them - it is often useful for anxiety, stress, and problems with motivation. Cognitive Behavioral Therapy (CBT) focuses on identifying patterns of thinking and behavior that contribute to distress and teaches concrete skills to change those patterns, making it a common choice for depression, anxiety, and many day-to-day challenges. Client-Centered Therapy emphasizes a supportive, nonjudgmental relationship in which the therapist offers empathy and unconditional positive regard so clients can explore their own solutions and build self-trust.

Finding the right approach is part of the therapeutic process. Simone works collaboratively with each person to determine which methods best fit their needs, goals, and preferences, and she adjusts the plan over time as progress unfolds.

Online therapy offers practical flexibility - sessions can take place by video call or phone, and clients can also connect through live chat or text-based messaging. These options make it easier to fit therapy into busy schedules, to maintain continuity of care during life transitions, and to access licensed professionals and therapists from diverse locations while preserving the collaborative, skills-focused work Simone provides.