Fiona Platts, BACP

Fiona Platts is a qualified counsellor based in the United Kingdom with over three years of hands-on experience working with people in both private practice and online, including sessions delivered through Betterhelp. She holds the BACP credential, the British Association for Counselling and Psychotherapy, which identifies her professional affiliation within the UK counselling community. Fiona focuses on helping people navigate trauma and abuse, sexual abuse, stress and anxiety, relationship difficulties, grief and loss, and depression, while also supporting issues such as parenting, family problems, self-esteem, compassion fatigue, and coping with life changes.

Her approach is collaborative and tailored - she works with each person to shape therapy around their specific needs and circumstances. Fiona encourages clients to explore new ways of seeing themselves and their situations, which can open up options for change and healing. She emphasizes pacing that feels comfortable and safe, allowing clients to move forward at a speed that suits them.

Fiona aims to offer practical support and empowerment throughout the therapeutic journey. She frames therapy as a shared process in which the client retains ownership of their work, and she offers guidance, reflection, and tools to help people build resilience and find direction through difficult times.

Therapeutic Approaches and Online Support

Fiona uses client-centered therapy to create a respectful, non-judgmental space where the client leads the pace and direction of work; this approach helps with issues like self-esteem, relationship concerns, and coping with life changes by focusing on the client’s own values and choices. She also draws on trauma-focused therapy when working with people who have experienced abuse or other traumatic events - this approach concentrates on understanding the impact of trauma and developing strategies to process and manage its effects. Existential therapy appears in her practice as well, inviting exploration of meaning, responsibility, and personal freedom when clients face questions around purpose, loss, or major life transitions.

Finding the right approach is part of the therapeutic process, and Fiona works collaboratively with each person to identify which methods best match their needs, goals, and preferences. She supports clients in trialing different ways of working and adjusts the plan in response to what is most helpful.

Online therapy offers practical flexibility - sessions can take place by video call, over the phone, via live chat, or through text-based messaging - making it easier to fit therapy into busy lives or to access support from home. This range of options helps people maintain continuity of care, adapt contact to their comfort level, and receive professional support from licensed professionals and therapists wherever they are located within the permitted region.