Iwen Chen, BACP

Iwen Chen is a UK-based therapist with six years of professional experience supporting people through stress, anxiety, relationship and family difficulties, depression, and major life changes. She is a member of the BACP - the British Association for Counselling and Psychotherapy - which indicates her commitment to recognised professional standards in counselling and psychotherapy.

Iwen trained as a person-centred psychotherapist in the United Kingdom and integrates Cognitive Behavioral Therapy when appropriate, tailoring her methods to each person’s needs. Having lived in the United Kingdom, Germany, China, and Taiwan, she brings a broad cultural perspective to her work and an understanding of how life transitions and cross-cultural experiences shape mental health.

Her practice emphasises empathetic listening and empowerment, creating space for clients to explore their feelings and goals. Iwen works with a wide range of concerns including attachment and abandonment issues, autism and Asperger syndrome, body image, caregiver stress, family of origin problems, and addiction-related challenges. She offers therapy in English and Mandarin and focuses on helping people build practical ways to cope, improve communication, and move toward the changes they want to make.

Approaches and practical benefits of online therapy

Client-Centered Therapy focuses on creating an empathetic, non-directive space where the therapist listens attentively and supports the client’s own process of self-discovery and growth. This approach is helpful for people working through relationship difficulties, self-esteem and identity questions, and life transitions.

Cognitive Behavioral Therapy (CBT) helps clients identify and gently challenge unhelpful thoughts and patterns, and develop practical strategies for coping with anxiety, depression, and stress. It tends to be structured and goal-oriented, useful when someone wants concrete tools to manage symptoms.

Finding the right approach is part of the work itself, and Iwen will collaborate with each person to determine whether person-centered listening, CBT techniques, or elements of solution-focused work best align with their needs, goals, and preferences. This collaborative process helps shape sessions that feel relevant and effective.

Online therapy offers flexibility in how people connect, with options for video calls, phone sessions, live chat, or text-based messaging. These choices make it easier to fit therapy into busy schedules, maintain continuity during life changes, and access licensed professionals from the comfort of home or while travelling within the therapist’s accepted region.