Jackie Garratt, BACP

Jackie Garratt is a professionally trained counsellor and qualified Life Coach who supports people to rebuild wellbeing and find renewed purpose. Drawing on eight years of experience working with individuals and families, she focuses on helping people navigate anxiety, stress, trauma, relationship difficulties, parenting challenges, and a wide range of life transitions. Her practice emphasizes practical coping strategies alongside deeper exploration of feelings, beliefs, and past experiences to help clients move from where they are to where they want to be.

Jackie is registered with the British Association for Counselling and Psychotherapy (BACP), the professional body for counsellors and psychotherapists in the United Kingdom. She has completed additional post-qualifying training to work with young people and survivors of sexual violence, and her background includes roles as a youth and support worker, foster carer, and coordinator of a women’s project supporting those affected by domestic abuse and childhood trauma. This breadth of experience informs her work with complex mental health presentations, neurodiversity, chronic health conditions, and family dynamics.

Warm, down to earth, and flexible in her approach, Jackie combines a person-centred foundation with evidence-informed methods such as cognitive behavioural techniques, acceptance and commitment strategies, and solution-focused work. She also brings life coaching skills when clients want targeted help with limiting beliefs, decision making, or setting and achieving goals. Jackie can work with people of all ages and is able to include Christian counselling for those who wish to integrate faith into their sessions, while also supporting clients of any belief or no faith background.

Whether someone is facing overwhelming internal criticism, flashbacks and triggers, difficulties with intimacy, parenting strain, or the uncertainty of major life changes, Jackie offers a calm, compassionate space to be heard and to build practical ways forward.

Practical Therapeutic Approaches for Online Support

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being driven by them, and it encourages action that aligns with personal values - helpful for anxiety, stress, and navigating life changes. Client-Centred Therapy, Jackie’s core approach, offers a warm, non-directive space where the therapist follows the client’s perspective to build understanding, self-acceptance, and emotional resilience - useful for relationship issues, self-esteem, and parenting concerns. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thought patterns and practical behaviour changes to reduce distress and improve coping - effective for depression, anxiety, and compulsive or avoidant behaviours.

Choosing the right approach is part of the therapeutic journey. Jackie works collaboratively with each person to explore which methods fit their needs, goals, and preferences, and she adapts techniques as therapy progresses to ensure the work remains relevant and effective.

Online sessions by video, phone, live chat, or text-based messaging offer flexibility that can make therapy easier to fit into busy lives or to access from different locations. These options allow clients to receive consistent, ongoing support while maintaining the same professional therapeutic relationship they would expect in person.