Kelly Richardson, BACP

Kelly Richardson is a UK-based counsellor who blends a person-centred outlook with practical therapeutic tools to help people manage stress, anxiety, grief and life transitions. She brings a background of many years working with the police and emergency services together with a long-standing interest in physical health and wellbeing. That combination led her to train in counselling beginning in 2010, with core training undertaken at the University of Hull and Leeds Beckett University, and to develop a holistic approach that recognises the connection between body and mind.

Kelly has worked in bereavement support with Cruse Bereavement Care and has provided care for anxiety and depression as part of an NHS IAPT initiative. She is an affiliate counsellor for several Employee Assistance Programmes, supporting work-related stress, and she runs a private practice called A New Horizon. In 2022 she was audited by the British Association for Counselling and Psychotherapy - BACP - and passed; she is also BACP accredited, a recognition of established professional standards and ongoing development.

In session Kelly offers a warm, non-judgemental space and works one-to-one in a person-centred way, emphasising empathy, congruence and unconditional positive regard. She uses an integrative style and can draw on Cognitive Behavioural Therapy and other approaches to suit each person. Work may focus on short-term coping strategies or explore deeper issues over a longer open-ended process. Kelly accepts clients in the United Kingdom and provides therapy by phone, video and live chat.

Therapeutic Approaches and Online Support

Kelly works from a person-centred foundation and combines that with structured techniques to meet practical needs. Client-Centred Therapy focuses on providing empathy, acceptance and a non-directive environment so clients can explore their thoughts and feelings and build self-understanding; it is helpful for emotional processing, life transitions and relationship concerns. Cognitive Behavioural Therapy (CBT) examines how thoughts, feelings and behaviours interact and offers practical strategies to reduce anxiety, manage low mood and change unhelpful patterns. Mindfulness Therapy teaches simple attention and awareness practices that can reduce stress, improve emotional regulation and support coping with ongoing challenges.

Finding the best approach is part of the therapeutic process. Kelly works collaboratively with each person to identify goals, preferences and what feels most useful, adapting techniques as needed rather than following a single method. This collaborative stance helps tailor sessions to short-term relief or longer-term exploration depending on what the client wants.

Online therapy with Kelly is offered via video calls, phone sessions, live chat and text-based messaging, which makes scheduling more flexible and allows people to attend from home or work. These options can make it easier to maintain continuity of care around busy lives, caregiving responsibilities or mobility limitations while still working with licensed professionals in a therapeutic relationship.