Kelsey Sustarsic, LPC, LPCC

Kelsey Sustarsic is a licensed counselor who brings nine years of clinical experience to her work with adults. She holds the LPC and LPCC credentials - Licensed Professional Counselor and Licensed Professional Clinical Counselor - and maintains licensure across multiple states, including Wisconsin. Kelsey focuses on supporting members of the LGBTQ+ community and adults managing anxiety, relationship struggles, identity exploration, emotional overwhelm, or parenting concerns. Her approach blends cognitive behavioral techniques, dialectical behavior strategies, mindfulness practices, and harm reduction to help clients understand patterns, develop coping skills, and make sustainable changes.

Kelsey offers a warm, nonjudgmental space where clients can explore difficult feelings tied to past experiences, family dynamics, identity, or current relationships. She works collaboratively to unpack each person’s story, clarify goals, and build practical tools for daily life. Kelsey also attends to related areas such as body image, mood disorders including bipolar conditions, and women's issues, tailoring interventions to each client’s needs and values.

Whether someone seeks short-term skills-based support or longer-term work toward self-acceptance and growth, Kelsey aims to help clients feel seen, supported, and empowered to create change on their own terms. She is currently accepting adult clients and offers multiple modalities to meet diverse needs.

Evidence-Based Techniques for Online Therapy

Kelsey frequently uses cognitive behavioral therapy, which helps people identify unhelpful thoughts and develop practical skills to change responses to stress and anxiety. This approach is useful for managing worry, mood difficulties, and everyday challenges that get in the way of functioning. She also draws on dialectical behavior therapy - a skills-based method that teaches emotion regulation, distress tolerance, and interpersonal effectiveness - particularly helpful for overwhelming emotions and relationship patterns. Mindfulness practices are incorporated to build present-moment awareness and reduce reactivity, supporting clients who feel emotionally overwhelmed or disconnected.

Kelsey approaches treatment collaboratively, recognizing that finding the right combination of techniques is part of the process. She partners with each person to explore goals, preferences, and what feels most useful, adjusting strategies over time to fit changing needs.

Online therapy with Kelsey is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility for different schedules and comfort levels. These options make it easier to access care from home, balance therapy with work or family responsibilities, and maintain continuity of support even when life changes.