Laura Arstall, BACP

Laura Arstall is a person-centred counsellor who places the client's needs and priorities at the heart of each session. She offers a responsive, non-directive style that lets people choose the topics they wish to explore and moves at a pace that feels comfortable for them. When clients prefer a more goal-oriented approach, she can adapt and apply solution-focused techniques to help identify practical steps and short-term goals.

Based in the United Kingdom, Laura completed a level 7 BACP accredited course and is a registered member of the BACP (British Association for Counselling and Psychotherapy) with registration number 00948037. The BACP is the professional body for counsellors and psychotherapists in the UK, and her training reflects advanced study in therapeutic practice.

With five years of experience working in a variety of settings both remotely and in person, Laura supports individuals, couples and families. She works with parents to strengthen their ability to support children, and she addresses a broad range of concerns including suicidal thoughts, self-harm, abuse and assault, domestic violence, low self-esteem, anxiety, sexuality and gender questioning, confidence, work and life satisfaction, and lack of motivation. She also has experience supporting people with neurodiversities such as ADHD and autism.

Laura aims to offer a warm, non-judgmental space where people can explore their challenges and build greater self-empowerment. She encourages open communication about fit and will happily discuss alternatives if someone feels another therapist might be a better match.

Person-Centred and Solution-Focused Support Online

Laura uses client-centred therapy to create an environment where the person’s experience guides the work. This approach emphasizes empathy, respect and active listening so clients can explore feelings and choices at their own pace - it is helpful for emotional distress, relationship concerns and issues of identity. She also offers solution-focused therapy when clients want more direction; this method concentrates on identifying practical goals and small, achievable steps to move toward preferred outcomes, making it useful for stress, anxiety and life transitions.

Finding the right approach is treated as a collaborative process. Laura discusses options with each person and adapts methods based on their needs, goals and preferences so the therapy fits the individual rather than expecting the person to fit a single model.

Online therapy gives flexibility in how and when people access support. Sessions by video call or phone allow face-to-face conversation from home, while live chat and text-based messaging provide options for shorter, more frequent contact or for those who prefer written communication. These formats make it easier to fit therapy around work, family and other commitments while maintaining ongoing contact with a licensed professional who can tailor the approach to the client’s situation.