Madeline Trump, AASW

Madeline Trump is an AASW-accredited mental health social worker with 15 years of professional experience across government, private practice, and online settings in Australia and New Zealand. She supports people of all ages with stress, anxiety, relationship concerns, parenting challenges, self-esteem, motivation, and adapting to life changes, drawing on both clinical skills and real-world experience to tailor care to each person.

Madeline works from the belief that each person is the expert on their own story and that strengths already exist which can be mobilized to overcome current difficulties. She prioritizes clear explanation and building insight so clients better understand how patterns of thought, emotion, and behaviour influence their wellbeing. Madeline uses evidence-informed methods while maintaining a warm, approachable style that helps clients feel at ease during the process.

She describes herself as laid back, warm, and bubbly, and notes that she is not easily offended, so she encourages people to find a therapist they feel comfortable with. Seeking change takes courage, and Madeline aims to support and empower clients as they take steps toward a more fulfilling life.

Therapeutic approaches and online support

Madeline commonly draws on client-centered therapy and cognitive behavioral therapy in online sessions. Client-centered therapy focuses on a compassionate, nonjudgmental relationship where the therapist listens deeply and follows the client’s priorities - this approach helps with building self-understanding, confidence, and motivation. Cognitive behavioral therapy (CBT) examines how thoughts, feelings, and behaviours interact and offers practical strategies to reduce anxiety, manage stress, and shift unhelpful patterns.

She also uses elements of dialectical behavior therapy (DBT) when needed, teaching skills for emotional regulation, distress tolerance, and clearer communication - tools that can be especially helpful for intense emotions, relationship difficulties, and coping with life transitions. Choosing the right approach is part of the work; Madeline collaborates with each person to identify which methods best match their needs, goals, and preferences, and adapts the plan as progress unfolds.

Online therapy with Madeline is offered through video calls, phone sessions, live chat, and text-based messaging, giving flexibility to fit therapy into busy lives. These options make it easier to access consistent support from licensed professionals without needing to travel, helping people engage in therapy in ways that suit their schedule and comfort.