Michelle Kalam, BACP

Michelle Kalam is a qualified Therapeutic Counsellor with four years of professional experience who supports people taking the first steps toward change. She creates an open, nonjudgmental space where clients can bring thoughts and feelings that may have been difficult to share elsewhere. Michelle believes that reaching out for a more fulfilling life takes courage, and she meets each person with calm encouragement and practical support to help them move forward.

Working collaboratively, Michelle aims to empower clients to explore their experiences, build coping skills, and clarify what they want from therapy. Her approach emphasizes respect, listening, and partnership so that individuals feel understood while they work toward their goals. Michelle offers support through transitions, difficult emotions, and the everyday challenges that can affect wellbeing, guiding people at their own pace toward clearer choices and greater resilience.

Evidence-based approaches and accessible online care

Michelle commonly draws on evidence-based techniques that help people understand patterns in their thoughts and feelings. Cognitive-style approaches focus on identifying unhelpful thought patterns and developing practical strategies to shift thinking and behavior, which can be useful for anxiety, stress, and low mood. Emotion-focused work helps people explore and process difficult feelings in a guided way, supporting healing after loss, relationship difficulties, or traumatic experiences.

She also uses skills-based coping strategies to build resilience and day-to-day tools for managing distress, such as grounding, pacing, and problem-solving. Choosing the right mix of approaches is part of the therapeutic process - Michelle works collaboratively with each person to determine which methods best match their needs, goals, and preferences, adjusting the plan as progress unfolds.

Online therapy offers practical flexibility by allowing sessions by video call, phone, live chat, or text-based messaging, so clients can access support from home, work, or while traveling. These options help make it easier to fit therapy into busy lives, maintain continuity during transitions, and connect with licensed professionals from a distance.