Nicola Heaps, BACP

Nicola Heaps is a UK-based therapist and a registered member of the BACP, the British Association for Counselling and Psychotherapy. She works with individuals and couples facing a broad range of concerns, including stress, anxiety, relationship difficulties, parenting and family challenges, low self-esteem, anger, and depression. Nicola has a particular focus on grief and loss, offering support after suicide or the death of a child, as well as end-of-life therapy for people affected by life-limiting and terminal illness. She also supports clients dealing with trauma and abuse, intimacy-related issues, compassion fatigue, and complex family matters such as adoption, foster care, attachment difficulties, and blended family dynamics.

Nicola approaches each person with respect, sensitivity, and compassion, and adapts sessions to meet unique needs and circumstances. She emphasizes a client-centered way of working that places the person and their goals at the heart of the process. Taking the first step to begin therapy can be difficult, and Nicola recognises the courage that requires; many clients find that first appointment begins a process of feeling and thinking differently about their situation. She looks forward to working with people who are ready to explore change and healing.

Client-focused approaches and online therapy options

Nicola draws on client-centered therapy to create a supportive, nonjudgmental environment where the client’s own goals and experiences guide the work. This approach helps people who need empathetic listening and space to make sense of feelings related to grief, relationship strain, or life changes. Solution-focused therapy complements this by concentrating on practical steps and small, achievable changes; it is useful for clients who want to identify strengths and build clear strategies to manage anxiety, stress, or everyday challenges.

Choosing the right approach is a collaborative process. Nicola will work together with each person to explore which methods fit their needs, goals, and preferences, and may blend elements from different approaches as therapy progresses to best support recovery and growth.

Online therapy with Nicola is offered through video calls, phone sessions, live chat, and text-based messaging, providing flexibility for different schedules and comfort levels. These options make it possible to access consistent support from home or elsewhere, reduce travel time, and maintain continuity of care when life is busy or circumstances change.