Charlotte Yau, BACP

Charlotte Yau offers therapy for people navigating the space between cultures, identities and caregiving roles, whether they have recently migrated, grew up between cultural worlds or are facing the particular strains of a caring role. She recognises the experience of disconnection, difficulties with belonging and the quiet grief that can accompany language, family expectations or shifting identity, and she provides a space where those experiences can be explored without explanation or defence.

Her approach creates room to reflect on personal journeys, process difficult memories and rebuild a sense of identity and stability in a new context. Therapy with Charlotte is aimed at helping people reconnect with themselves, develop resilience and restore balance when life feels overwhelming.

Charlotte brings warmth, compassion and hopeful care to work with anxiety, stress, low mood, grief, trauma, relationship and parenting concerns, and other challenges. She respects cultural values and personal narratives while supporting practical emotional work. She is registered with the British Association for Counselling and Psychotherapy (BACP).

Charlotte is available for sessions on Mondays, Wednesdays and Thursdays and offers support to people seeking an empathetic, culturally aware therapeutic space in the United Kingdom.

Therapeutic approaches and online access

Charlotte integrates Acceptance and Commitment Therapy (ACT) and Cognitive Behavioral Therapy (CBT) alongside a client-centered stance. ACT focuses on helping people clarify their values and commit to actions that create a meaningful life even when difficult thoughts or feelings are present - it can be useful for anxiety, depression and life transitions. CBT helps identify and gradually change patterns of thinking and behaviour that contribute to distress, and is often applied to anxiety, low mood and stress. Client-centered therapy prioritises the person’s own experience, offering empathic listening and support so clients feel heard and understood as they work through identity, grief or relationship concerns.

Finding the right approach is part of the therapeutic journey. Charlotte works collaboratively with each person to determine which methods fit their needs, goals and preferences, adapting the work as those needs change over time.

Online therapy with Charlotte is offered through video calls, phone sessions, live chat and text-based messaging, providing flexibility for people balancing work, family or caregiving responsibilities. These formats make it easier to attend regular sessions without travel and help therapists and licensed professionals maintain continuity of care when in-person meetings are not possible.