Genevieve Walters, BACP

Genevieve Walters is a UK-based counsellor with a Master of Social Sciences in Counselling Psychology and 18 years of professional experience. She works in an integrative way, drawing especially on Narrative Therapy to help people make sense of their lives by exploring the stories they tell about their experiences. Her practice blends reflective and creative methods with practical strategies for coping with acute stress and trauma, supporting clients through major transitions, bereavement, sudden loss, and long-term difficulties.

Her background includes managing counselling teams in response to national disasters and the pandemic, and leadership in bereavement services, hospice settings, and secondary schools. She has supported government employees, teachers, nurses, and firefighters through vicarious trauma and burnout, and has worked with people of all ages and diverse backgrounds. In addition to direct practice, she trains counsellors in theory and clinical skills within higher education.

Genevieve is registered in the United Kingdom with the BACP (British Association for Counselling and Psychotherapy), and her work is guided by the BACP Ethical Framework. She also holds public liability insurance for both face-to-face and remote work. Her approach aims to build trust, strengthen self-understanding, and produce sustainable change aligned with each person’s goals.

Therapeutic approaches and online support

Client-Centered Therapy emphasizes a respectful, non-judgmental relationship where the therapist listens deeply and follows the client’s lead - this approach helps people build self-trust, address low self-esteem, and navigate life changes. Existential Therapy invites exploration of meaning, choice, and responsibility in life; it can be helpful for those facing major transitions, feelings of emptiness, or questions about purpose. Narrative Therapy focuses on the stories people tell about themselves and their experiences, helping to separate the person from the problem and to reframe difficult events in a way that supports resilience and agency.

Finding the right approach is part of the therapeutic process, and Genevieve works collaboratively to identify what fits best for each person. She will discuss goals, preferences, and practical needs and adapt methods over time so the work remains relevant and effective for the client.

Online therapy offers flexibility in how sessions take place - via video calls, phone sessions, live chat, or text-based messaging - making it easier to fit counselling into busy lives or to access support across distances. Licensed professionals can provide consistent, experienced care through these formats, enabling ongoing work even when in-person sessions are not possible or convenient.