Helen Greenaway, BACP

Helen Greenaway is a psychotherapist and coach at Betterhelp who specialises in supporting people feeling overwhelmed, stuck in cycles of overthinking, or coping with low self-esteem. She helps individuals manage anxiety, build confidence, and move beyond patterns that no longer serve them, combining practical guidance with reflective conversation.

Many of the people she works with are high-functioning yet struggle internally with constant worry, fear of getting things wrong, imposter syndrome at work, difficulty setting boundaries in relationships, night-time overthinking or poor sleep, emotional overwhelm, and Rejection Sensitivity Dysphoria related to ADHD. Helen creates a calm, supportive space to talk through these concerns, reflect on options, and develop strategies to restore balance and forward momentum.

Helen recognises the courage it takes to reach out and emphasises that therapy can help whether someone is in crisis or simply seeking change. She offers sessions by video call, phone, or messenger and aims to reply within 24 hours - clients are advised to check spam or junk folders if an email does not appear. She holds BACP membership, the British Association for Counselling and Psychotherapy. Helen looks forward to speaking with prospective clients.

Approaches Helen Uses in Online Therapy

Helen draws on Client-Centered Therapy to create a nonjudgmental, empathetic space where clients lead the conversation and explore their feelings at their own pace. This approach is useful for people who need support with self-esteem, life transitions, or relationship concerns.

She also employs Cognitive Behavioral Therapy (CBT), which focuses on identifying unhelpful thoughts and patterns and developing practical strategies to change them. CBT often helps with anxiety, sleep disturbance, low mood, and stress by offering clear tools and structured practice.

Helen may integrate psychodynamic ideas to explore how past experiences and attachment patterns influence present feelings and relationships, helping clients understand deeper emotional drivers when relevant.

Choosing the right approach is a collaborative process. Helen will work with each person to understand their needs, goals, and preferences and will adapt methods so therapy feels personally relevant and effective.

Online sessions via video call, phone, live chat, or text-based messaging offer flexibility for people balancing work, family, or other commitments. These options make it easier to fit therapy into a busy life and to access support from a distance while still working with a licensed professional therapist.