Hoi Ting (Heidi) Yeung, BACP

Hoi Ting (Heidi) Yeung is a BACP-registered counsellor practising in the United Kingdom with six years of professional experience. She works with people who want to build motivation, strengthen self-esteem and confidence, and navigate significant life changes. Her approach centers on treating each person with respect, sensitivity, and compassion while creating a space where clients can explore what matters to them.

Heidi tailors conversations and treatment plans to each client’s unique needs, blending practical strategies with empathetic listening to help clients move toward a more fulfilling life. She recognises that reaching out for support requires courage and seeks to offer steady encouragement and practical tools throughout the therapeutic process.

As a member of the British Association for Counselling and Psychotherapy (BACP), Heidi follows professional standards and a commitment to ongoing professional development. She aims to support and empower clients as they take the first steps toward change, helping them identify goals, build coping skills, and develop greater confidence in daily life.

Therapeutic approaches and online support

Acceptance and Commitment Therapy (ACT) helps clients clarify their values and commit to actions that create a meaningful life. It focuses on accepting difficult thoughts and feelings while taking practical steps toward what matters, and can be useful for anxiety, stress, and coping with life changes.

Client-Centered Therapy prioritises the client’s perspective and the therapeutic relationship. The therapist offers empathic listening and nonjudgmental support to help clients explore their feelings, build self-esteem, and find their own solutions to relationship and identity concerns.

Cognitive Behavioral Therapy (CBT) identifies unhelpful thinking and behaviour patterns and teaches practical strategies to change them. It is often effective for anxiety, low mood, and problems with motivation and confidence.

Finding the right approach is part of the therapeutic journey, and the therapist will work collaboratively with each client to determine which methods best fit their needs, goals, and preferences. This collaborative process helps tailor sessions so they feel relevant and effective for the individual.

Online therapy offers flexibility through video calls, phone sessions, live chat, or text-based messaging, making it easier to fit sessions around work, family, or other commitments. These options increase accessibility for clients who live abroad or have busy schedules, while still allowing therapists and clients to build a consistent, supportive working relationship.