Jane Francis, BACP

Jane Francis is a person-centered counsellor who offers a warm, non-judgemental space where individuals can explore their feelings at a pace that feels right for them. She focuses on helping people gain clarity, build insight, and develop kinder ways of relating to themselves, supporting them to let go of unhelpful habits and to live more fully. Her work emphasizes attentive listening, empathy, and collaborative reflection to help uncover the roots of emotional difficulties and to work toward meaningful change.

With 7 years of professional experience, Jane supports people dealing with stress, anxiety, relationship challenges, low self-esteem, depression, ADHD, and grief. She has specialist training in understanding autism, and she is a Certified ADHD Coach, a menopause ambassador, and a trained couples counsellor. Jane is a registered member of the BACP - the British Association for Counselling and Psychotherapy - which is a professional body for counsellors and psychotherapists in the United Kingdom and indicates that she practices in line with an accepted ethical framework.

Jane tailors conversations and treatment plans to each person’s unique needs, offering sensitivity, respect, and compassion throughout the process. She aims to support and empower people as they take the courageous steps toward a more fulfilling and happier life, and she looks forward to meeting and working with those seeking help.

Approaches for Online Support and Emotional Connection

Jane Francis draws on client-centered and emotionally focused approaches to guide online work. Client-centered therapy emphasizes a compassionate, non-directive relationship where the therapist listens deeply and follows the client’s lead to help them explore feelings, build self-understanding, and develop personal strengths - it is helpful for low self-esteem, anxiety, and life transitions.

Emotionally-Focused Therapy (EFT) focuses on identifying and reshaping emotional responses in relationships; it is commonly used for couples and for individuals who want to improve attachment, communication, and emotional connection. Mindfulness-based techniques are also used to help people develop present-moment awareness, manage stress, and respond differently to difficult thoughts and sensations.

Finding the right therapeutic approach is part of the journey and Jane works collaboratively with each client to identify methods that best match their needs, goals, and preferences. Together they review options and adjust the approach as progress unfolds.

Online therapy offers practical flexibility - sessions by video call or phone, and exchanges via live chat or text-based messaging make it easier to fit therapy into busy lives and to access support from different locations. These options allow licensed professionals and therapists to maintain regular contact, adapt session formats to client needs, and make consistent progress even when in-person meetings are not possible.