Susan John, BACP, NCPS

Susan John practices with a holistic outlook that pays attention to both thoughts and bodily sensations, helping people release emotions that no longer serve them. She brings four years of experience supporting young people and adults through challenges including stress, anxiety, depression, anger, relationship difficulties, identity and culture concerns, grief, trauma and abuse, self-esteem and a wide range of life transitions. Her work is integrative, drawing from different therapeutic methods so each person receives the approach best suited to their needs at a given time.

Known for an open, honest and compassionate manner, she adopts a non-judgmental stance that encourages exploration of vulnerabilities to foster greater self-awareness. Susan emphasises the client as the author of their own story and works to identify strengths that can be harnessed to navigate change. She offers both longer-term exploration and focused short-term work, providing practical coping strategies for the here and now as well as deeper insight to support ongoing healing.

Susan John holds BACP and NCPS credentials, which indicate professional qualifications and recognised standing within counselling and psychotherapy circles. She accepts international clients and conducts therapy in English.

Therapeutic approaches and online support

Susan John uses client-centered therapy to place the person's experience at the centre of the work, offering empathetic listening and support that helps people explore their feelings and make sense of difficult situations. This approach is useful for issues like self-esteem, life transitions and relationship concerns. She also draws on Emotionally-Focused Therapy (EFT), which focuses on identifying and reshaping emotional responses within relationships to improve connection and manage patterns of conflict or attachment-related difficulties.

Mindfulness therapy is another tool in her practice, teaching simple awareness and grounding techniques that can reduce reactivity and support coping with anxiety, stress and intrusive thoughts. Each of these approaches is explained and considered with the client so the therapeutic direction fits their goals, preferences and the challenges they bring. The selection of methods is collaborative and may evolve as the work progresses.

Online therapy offers practical flexibility - sessions can take place by video call or phone, and support can continue through live chat or text-based messaging when that better suits a person’s schedule. Working with licensed professionals in this way makes it easier to access consistent therapeutic support from different locations while maintaining a focus on effective, personalized care.