Charndelle Basnett, BACP

Charndelle Basnett is a UK-registered therapist who brings a thoughtful, person-focused approach to online counselling. With a First Class Bachelors Degree in Counselling and membership of the BACP - the British Association for Counselling and Psychotherapy - she combines professional training with a commitment to listening deeply and responding with empathy.

She offers a range of access options including video sessions, telephone appointments and live chat, and provides flexible formats such as single-session work, short-term courses, longer-term therapy and open-ended support. Charndelle emphasises that each person’s experience is distinct and deserving of careful attention, aiming to help people enhance their wellbeing and quality of life so they feel seen, heard and valued.

Her therapeutic stance is warm and supportive, focusing on empowerment and practical steps toward change. By taking the initial step to seek support, clients begin a collaborative journey; Charndelle seeks to support and guide them through that process while helping them discover options that suit their needs and goals.

Therapeutic Approaches and Online Support

Charndelle draws on Acceptance and Commitment Therapy and Attachment-Based Therapy to guide her work. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being driven by them, and then focus on actions that align with their values - it can be useful for stress, anxiety, coping with life changes and low mood. Attachment-Based Therapy explores how early relationship patterns affect current connections and emotional needs, and can support work with relationship difficulties, intimacy-related issues and attachment concerns.

Choosing the right approach is part of the therapeutic process and Charndelle works collaboratively to find the best fit. She discusses options with each person, taking into account their goals, preferences and the specific issues they want to address, and adapts methods as progress unfolds.

Online therapy offers practical flexibility - sessions by video call, phone, live chat or text-based messaging make it easier to access support from home, while keeping appointments manageable alongside work, family and other commitments. For many people this accessibility helps maintain continuity of care and makes it simpler to try different approaches until the best match is found.