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Joanna Lum Wai

NCPS

Joanna Lum Wai, NCPS

Therapist in the UK

Joanna is a NCPS therapist in the UK.

  • 9+ years of experience
  • Focus areas include Stress, Anxiety, Trauma and abuse
  • Approaches include Client-Centered Therapy, Cognitive Behavioral Therapy (CBT)
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About Joanna

Joanna Lum Wai is a UK-credentialed therapist with 9 years of professional experience who practices with warmth, respect, and sensitivity. She holds the NCPS credential, a professional counseling qualification that reflects her training and commitment to ongoing professional development. Joanna focuses on supporting people managing stress and anxiety, processing trauma and abuse, rebuilding self-esteem and confidence, and navigating major life changes. She also works with relationship and family concerns, grief and bereavement, compassion fatigue, LGBT issues, and a range of emotional and behavioral challenges including depression, ADHD, eating and sleeping difficulties, anger, and career-related stress.

Joanna believes in shaping therapy around each person rather than applying a one-size-fits-all approach. She adapts conversations and therapeutic plans to match a client’s goals, background, and pace, drawing on evidence-informed methods to help clients develop insight, practical skills, and emotional resilience. Beginning therapy can feel daunting, and Joanna acknowledges that first step as an act of courage. She aims to create a supportive, empathetic space where people can explore their concerns and work collaboratively toward meaningful change.

Available to work with clients in the United Kingdom, Joanna integrates clinical approaches to suit individual needs and values progress that is steady and sustainable.

Therapeutic approaches and how online sessions work

Joanna draws from client-centered therapy to create a trusting, nonjudgmental environment where clients lead the conversation and the therapist offers empathy and understanding - this approach helps people who need acceptance while they explore feelings and goals. She also uses cognitive behavioral therapy, a practical method that helps identify unhelpful thoughts and patterns and replace them with strategies for coping and problem solving, which can be useful for anxiety, depression, and everyday stress. When appropriate, Joanna integrates elements of EMDR to support processing of traumatic memories and reduce their emotional intensity, offering a route for people struggling with past trauma to find relief.



Finding the right approach is part of the therapeutic process and Joanna works collaboratively with each person to determine which methods best fit their needs, goals, and preferences. She adjusts the plan over time so treatment remains relevant and effective.



Online therapy with Joanna is offered via video calls, phone sessions, live chat, or text-based messaging to provide flexibility for different schedules and comfort levels. These formats make it easier to maintain continuity of care, access support from home or work, and choose the mode of communication that feels most helpful for each stage of therapy.

Frequently asked questions

How much experience does Joanna Lum Wai have?

Joanna Lum Wai has 9 years of professional experience.

Is Joanna Lum Wai a licensed therapist?

Yes. She holds the NCPS credential, which indicates a professional counseling qualification in the United Kingdom.

In which languages does Joanna Lum Wai provide therapy?

Joanna provides therapy in English.

Where is Joanna Lum Wai located?

Joanna is located in the United Kingdom.

How can I work with Joanna Lum Wai as my therapist?

You can work with Joanna through video calls, phone sessions, live chat, or text-based messaging.

Does Joanna Lum Wai work with international clients?

Joanna Lum Wai does not currently work with international clients.

How much does therapy with Joanna Lum Wai cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be canceled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.

Areas of expertise

Also works with

LGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersAnger managementCareer difficultiesDepressionADHD

Experience

9+ years

Credentials

See below

Languages

English

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