Lucy Palmer, BACP

Lucy Palmer is a Scotland-based counsellor who brings three years of professional experience to her practice. She creates a warm, accepting environment where people can explore challenges such as identity, grief, anxiety, depression, relationship difficulties, stress, and a wide range of other concerns. Lucy works in a person-centered and LGBTQ+ inclusive way, placing the therapeutic relationship at the heart of each session and supporting clients to reconnect with their own resilience.

Her training includes a Higher National Diploma in Counselling, and she holds the BACP credential - a recognised professional counselling association in the United Kingdom. Lucy's background includes roles as a counsellor, a listening service volunteer, and an online peer supporter, which contribute to her experience with diverse presenting issues and modes of support.

Practicing as an integrative counsellor, Lucy draws on elements of Humanistic, Cognitive Behavioral (CBT), Psychodynamic, and Pluralistic approaches to tailor work to each individual. She emphasizes empathetic listening and nonjudgmental engagement, and aims to help clients develop insights and practical tools that remain useful beyond sessions. Lucy offers live sessions by video call, telephone, and messaging, with regular live availability on Tuesdays. She welcomes contact from prospective clients who feel ready to begin the counselling process.

Person-Centered and Practical Approaches for Online Therapy

Client-Centered Therapy focuses on providing an empathic, nonjudgmental environment where the client leads the pace and focus of sessions. This approach helps people exploring identity, relationships, confidence, and general life stress by strengthening self-understanding and personal agency.

Lucy also draws on Humanistic ideas, which emphasise personal growth and individual strengths, and Cognitive Behavioral techniques, which offer practical strategies to manage anxious or low mood patterns. Humanistic work supports clients facing issues like grief, life transitions, and self-esteem, while CBT-style tools can be useful for addressing stress, anxiety, and sleep or eating-related concerns.

Finding the right blend of approaches is part of the therapeutic process. Lucy works collaboratively with clients to identify what feels most helpful based on their needs, goals, and preferences, adapting methods as the work unfolds.

Online therapy through video calls, phone sessions, live chat, or text-based messaging offers flexibility for different schedules and comfort levels. These options make it easier to access regular support from licensed professionals and to continue therapy through life changes, reducing the need for travel and allowing clients to choose the format that suits them best.