Andrea Croston, BACP

Andrea Croston works from a person-centred foundation, believing that offering genuine, nonjudgemental presence creates the strongest basis for therapeutic change. She favours a holistic way of working that considers the whole person and their life context, and she draws on years of voluntary experience in charitable settings to inform her practice.

Andrea began her journey into counselling more than two decades ago and completed a Level 4 qualification in counselling and psychotherapy in September 2022 - a vocational credential that reflects advanced study in the field. She also holds the BACP credential (British Association for Counselling and Psychotherapy), which she lists among her professional qualifications. Over time she has developed practical experience by listening to and supporting people through traumatic and difficult periods.

Committed to ongoing professional and personal development, Andrea views learning as central to being effective both as a therapist and as a human being. She does not position herself as the expert on a client’s life; instead she treats the client as the expert on what hurts and offers support, reflection, and practical tools as they work toward change. Andrea’s schedule can fill quickly, but she aims to be flexible and will try to accommodate clients where possible - interested individuals are encouraged to message her to discuss availability.

Therapeutic approaches and online support

Andrea blends client-centred work with evidence-informed methods to tailor therapy to each person’s needs. Client-Centred Therapy focuses on providing an empathic, nonjudgemental space where the client’s own perspective guides the pace and goals of therapy - it is useful for building self-awareness, self-esteem, and emotional expression. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings while committing to actions aligned with personal values - it is often used for anxiety, stress, and coping with life changes. Attachment-Based Therapy explores how early relationships shape current patterns in close relationships and helps people develop safer, more secure ways of relating.

Finding the right approach is part of the therapeutic process. Andrea works collaboratively with clients to identify which methods fit their needs, goals, and preferences, and she adapts her style as the relationship and work evolve.

Online therapy offers practical flexibility - sessions can take place as video calls, phone conversations, live chat, or text-based messaging to suit schedules and comfort levels. These options make it easier to access licensed professionals from different locations and help people maintain continuity of care around work, family, and other commitments.